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Managing employee performance is a critical role for all leaders, of any group, even volunteers and family members. Expected outcomes depend on the ability to set clear performance expectations (outcomes) and in some situations help by defining methods or processes that are to be used.
Leaders are not immune from having performance issues and may become disconnected from the outcome (goals), or processes and this situation must be quickly assessed, and action taken. To wait, defer or “hope” it will get better is not an option as both the organization performance and impact on co-workers starts to take hold and can have compounding negative impact. Addressing both technical ability and behavioral issues must be done expediently and with proper alignment to policy along with regulatory boundaries for such action. The risk is real for doing it wrong, lawsuits and negative public relations, are two of the areas of concern. Having a leadership team that is well advised and consistently applying best practices and approaches to performance management is critical to long term success.
Bob Verchota is owner and senior consultant for RPVerchota & Associates, a consulting firm providing services to clients who seek to align their business and employees, creating successful outcomes and excellent work environments. After 30+ years in Human Resources senior leadership roles and teaching both undergraduate and graduate courses in Leadership and Organizational Development, Bob transitioned to using his experience and skills in consulting.
Mr. Verchota provides solutions to companies for a wide variety of HR issues including training and development, compensation, compliance, policy development, performance management, employee relations and managing change from mergers and acquisitions to project specific disruptions of the status quo.
Bob has an undergraduate degree in Business Administration, graduate degree in Healthcare Administration, and doctoral work (ABD) in Organizational Development. He is a lifetime Senior Professional in Human Resources.